IMA2 Usability Testing Report

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Summary of App and Testing Methods

Duolingo is a popular language acquisition application that offers a user interactive and game-based learning experiences. The app includes over 40 languages, including Spanish, Japanese, French and many more. The program is designed to be accessible for people of all ages and abilities by incorporating small, easily digestible lessons, the ability to track streaks or consistency, and rewards to incentivize staying active in one’s learning and interaction with the app. The app includes activities like listening, speaking and reading comprehension. Duolingo also offers the ability to customize the user’s experience with preference settings. A usability test was performed on two participants to analyze their ability to access and use the program. Both participants were given 3 specific tasks as I kept track of how much time each took and other details about their use such as the number of clicks it took to complete the task, any errors encountered and feedback (negative or positive) while completing the tasks. Task number 1 was to complete all necessary steps to download the app from the app store and create a new account. Task number 2 was to find and select the language the participant wanted to learn and add it to their profile. Task number 3 was to locate profile settings and turn on daily practice reminders.

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